Your business relationship with us will be managed by an Account Manager. Our Account Managers are all experienced, licensed adjusters who have been trained for this specific purpose. The Manager assigned to your account will meet with you at the inception of our business relationship to review your company policies and guidelines. He or she will then select specific field adjusters and/or examiners in our organization that we feel are best suited to meet the needs of your account. We tailor our resources specifically for you. We feel that our unique management approach is the key element to a successful process. In the unlikely event that you should have issues or questions concerning an assignment there is no need to go any further than to your Account Manager. He or she will reach out to the assigned adjuster to resolve the issue quickly. If the Account Manager cannot resolve the matter it will be elevated to our Executive Management Team immediately where the matter will be resolved.
Management team Insurance carrier perspective: We have been in your position; we anticipate and exceed your expectations.
Devoted Adjuster Rosters: When the wind blows we will not desert out clients. We spend tireless time and effort to recruit adjusters year round so we are fully equipped to handle catastrophic events in addition to our daily commitments.
Account Management Philosophy: Our clients are assigned an account manager who is trained specifically to meet your needs. They will be well versed with your policies and claims handling guidelines. You will have one person to contact when you have a question or a concern.
Quality Assurance Program: Our Q/A team review every estimate and make all corrections necessary to ensure our work product adheres to your specifications.
Business Partner: Every client has a different business model and we want to partner with you to ensure you are taking advantage of all of the services we offer. We have many unique services that we can provide in addition to claims adjusting: SIU/Fraud and complex litigation, Contents Programs, Continuing Education classes for your staff, Consulting Services.
Winkler, Treger & Associates was established in 2006 as an independent adjusting company incorporated in Clearwater, FL. With a unique and extensive background in construction and insurance the owners saw an opportunity to deliver adjusting services with quality. Our goal has always been to seamlessly partner with our clients to service their insured’s rather than serve as basic manpower. In 2012 we had the opportunity to work with seasoned professionals who were highly regarded in the Insurance/catastrophe industry. We established Strategic CAT Solutions to provide Catastrophe adjusting services as well as Third Party Administration Services. Today we now have the ability to offer CAT Services, Auto Adjusting, TPA and Daily property and casualty adjusting services nationwide. We promote an honest and straight forward approach to our business that we feel can maximize our client’s profitability while delivering them with expedient service. With over 100 years of combined experience in the insurance industry, our team brings the carrier perspective to the table, leveraging experience and technology to deliver superior service.
Our Mission is to deliver high quality and timely claim service to our clients and their insureds. A key to this service level is managing assignments so we do not overextend our resources. We will only commit where we know we can deliver. Our goal is to under commit and over perform, exceeding our client’s and their insured’s expectations.
Our core strengths set us apart from our competitors: